SCORECARD

ARTA COMPLIANCESCORECARD

Location: Caloocan City

Office:

Bantay Rating:

Survey Results:

Basic Compliance
66%
Transparency
62%
Facilities
82%
Process Flow
79%
Officers
86%

Bantay Rating:

Survey Results:

Basic Compliance
92%
Transparency
66%
Facilities
90%
Process Flow
74%
Officers
86%

Bantay Rating:

Survey Results:

Basic Compliance
67%
Transparency
67%
Facilities
83%
Process Flow
81%
Officers
84%

Bantay Rating:

Survey Results:

Basic Compliance
38%
Transparency
61%
Facilities
78%
Process Flow
87%
Officers
90%

Bantay Rating:

Survey Results:

Basic Compliance
100%
Transparency
57%
Facilities
100%
Process Flow
75%
Officers
88%

Bantay Rating:

Survey Results:

Basic Compliance
69%
Transparency
52%
Facilities
68%
Process Flow
73%
Officers
82%

Citizen Satisfaction:

35.7%
14.3%
14.3%
14.3%
21.4%

Location: Las Pinas City

Office:

Bantay Rating:

Survey Results:

Basic Compliance
70%
Transparency
60%
Facilities
84%
Process Flow
84%
Officers
88%

Bantay Rating:

Survey Results:

Basic Compliance
59%
Transparency
56%
Facilities
99%
Process Flow
75%
Officers
85%

Bantay Rating:

Survey Results:

Basic Compliance
92%
Transparency
63%
Facilities
91%
Process Flow
90%
Officers
85%

Bantay Rating:

Survey Results:

Basic Compliance
56%
Transparency
58%
Facilities
93%
Process Flow
75%
Officers
93%

Bantay Rating:

Survey Results:

Basic Compliance
71%
Transparency
63%
Facilities
66%
Process Flow
99%
Officers
92%

Citizen Satisfaction:

0.0%
0.0%
66.7%
0.0%
33.3%

Location: Makati City

Office:

Bantay Rating:

Survey Results:

Basic Compliance
55%
Transparency
68%
Facilities
81%
Process Flow
71%
Officers
65%

Bantay Rating:

Survey Results:

Basic Compliance
33%
Transparency
65%
Facilities
71%
Process Flow
70%
Officers
63%

Bantay Rating:

Survey Results:

Basic Compliance
77%
Transparency
80%
Facilities
91%
Process Flow
75%
Officers
72%

Citizen Satisfaction:

0.0%
33.3%
0.0%
33.3%
33.3%

Location: Malabon City

Office:

Bantay Rating:

Survey Results:

Basic Compliance
84%
Transparency
72%
Facilities
87%
Process Flow
80%
Officers
85%

Bantay Rating:

Survey Results:

Basic Compliance
88%
Transparency
75%
Facilities
89%
Process Flow
83%
Officers
85%

Bantay Rating:

Survey Results:

Basic Compliance
72%
Transparency
68%
Facilities
86%
Process Flow
76%
Officers
85%

Citizen Satisfaction:

0.0%
0.0%
0.0%
100.0%
0.0%

Location: Mandaluyong City

Office:

Bantay Rating:

Survey Results:

Basic Compliance
87%
Transparency
78%
Facilities
80%
Process Flow
91%
Officers
89%

Bantay Rating:

Survey Results:

Basic Compliance
82%
Transparency
76%
Facilities
91%
Process Flow
91%
Officers
89%

Citizen Satisfaction:

20.0%
0.0%
0.0%
0.0%
80.0%

Location: Manila City

Office:

Bantay Rating:

Survey Results:

Basic Compliance
45%
Transparency
49%
Facilities
64%
Process Flow
64%
Officers
74%

Bantay Rating:

Survey Results:

Basic Compliance
49%
Transparency
55%
Facilities
64%
Process Flow
73%
Officers
80%

Bantay Rating:

Survey Results:

Basic Compliance
38%
Transparency
45%
Facilities
75%
Process Flow
73%
Officers
65%

Bantay Rating:

Survey Results:

Basic Compliance
77%
Transparency
51%
Facilities
67%
Process Flow
67%
Officers
77%

Bantay Rating:

Survey Results:

Basic Compliance
0%
Transparency
40%
Facilities
42%
Process Flow
45%
Officers
66%

Citizen Satisfaction:

16.7%
25.0%
8.3%
0.0%
50.0%

Location: Marikina City

Office:

Bantay Rating:

Survey Results:

Basic Compliance
75%
Transparency
89%
Facilities
91%
Process Flow
96%
Officers
85%

Bantay Rating:

Survey Results:

Basic Compliance
100%
Transparency
88%
Facilities
88%
Process Flow
98%
Officers
85%

Bantay Rating:

Survey Results:

Basic Compliance
38%
Transparency
92%
Facilities
96%
Process Flow
89%
Officers
86%

Citizen Satisfaction:

0.0%
0.0%
0.0%
16.7%
83.3%

Location: Muntinlupa City

Office:

Bantay Rating:

Survey Results:

Basic Compliance
89%
Transparency
63%
Facilities
85%
Process Flow
87%
Officers
89%

Bantay Rating:

Survey Results:

Basic Compliance
97%
Transparency
60%
Facilities
100%
Process Flow
81%
Officers
91%

Bantay Rating:

Survey Results:

Basic Compliance
74%
Transparency
65%
Facilities
69%
Process Flow
93%
Officers
89%

Bantay Rating:

Survey Results:

Basic Compliance
95%
Transparency
63%
Facilities
87%
Process Flow
88%
Officers
88%

Citizen Satisfaction:

0.0%
50.0%
0.0%
50.0%
0.0%

Location: Navotas City

Office:

Bantay Rating:

Survey Results:

Basic Compliance
100%
Transparency
69%
Facilities
87%
Process Flow
85%
Officers
91%

Bantay Rating:

Survey Results:

Basic Compliance
100%
Transparency
68%
Facilities
84%
Process Flow
82%
Officers
87%

Bantay Rating:

Survey Results:

Basic Compliance
100%
Transparency
59%
Facilities
99%
Process Flow
87%
Officers
97%

Bantay Rating:

Survey Results:

Basic Compliance
100%
Transparency
80%
Facilities
79%
Process Flow
88%
Officers
88%

Citizen Satisfaction:

0.0%
50.0%
0.0%
50.0%
0.0%

Location: Paranaque City

Office:

Bantay Rating:

Survey Results:

Basic Compliance
100%
Transparency
71%
Facilities
91%
Process Flow
88%
Officers
89%

Bantay Rating:

Survey Results:

Basic Compliance
100%
Transparency
84%
Facilities
94%
Process Flow
83%
Officers
93%

Bantay Rating:

Survey Results:

Basic Compliance
100%
Transparency
67%
Facilities
84%
Process Flow
92%
Officers
85%

Bantay Rating:

Survey Results:

Basic Compliance
99%
Transparency
62%
Facilities
91%
Process Flow
89%
Officers
89%

Citizen Satisfaction:

20.0%
0.0%
0.0%
20.0%
60.0%

Location: Pasay City

Office:

Bantay Rating:

Survey Results:

Basic Compliance
23%
Transparency
75%
Facilities
75%
Process Flow
83%
Officers
85%

Bantay Rating:

Survey Results:

Basic Compliance
23%
Transparency
74%
Facilities
75%
Process Flow
83%
Officers
85%

Citizen Satisfaction:

66.7%
33.3%
0.0%
0.0%
0.0%

Location: Pasig City

Office:

Bantay Rating:

Survey Results:

Basic Compliance
87%
Transparency
49%
Facilities
73%
Process Flow
77%
Officers
65%

Bantay Rating:

Survey Results:

Basic Compliance
87%
Transparency
49%
Facilities
73%
Process Flow
77%
Officers
65%

Citizen Satisfaction:

100.0%
0.0%
0.0%
0.0%
0.0%

Location: Quezon City

Office:

Bantay Rating:

Survey Results:

Basic Compliance
63%
Transparency
68%
Facilities
76%
Process Flow
61%
Officers
76%

Bantay Rating:

Survey Results:

Basic Compliance
62%
Transparency
67%
Facilities
73%
Process Flow
58%
Officers
78%

Bantay Rating:

Survey Results:

Basic Compliance
64%
Transparency
71%
Facilities
85%
Process Flow
68%
Officers
70%

Bantay Rating:

Survey Results:

Basic Compliance
85%
Transparency
60%
Facilities
91%
Process Flow
76%
Officers
73%

Citizen Satisfaction:

25.0%
25.0%
25.0%
25.0%
0.0%

Location: San Juan City

Office:

Bantay Rating:

Survey Results:

Basic Compliance
80%
Transparency
69%
Facilities
93%
Process Flow
65%
Officers
84%

Bantay Rating:

Survey Results:

Basic Compliance
74%
Transparency
69%
Facilities
85%
Process Flow
75%
Officers
89%

Bantay Rating:

Survey Results:

Basic Compliance
60%
Transparency
74%
Facilities
95%
Process Flow
47%
Officers
75%

Bantay Rating:

Survey Results:

Basic Compliance
95%
Transparency
59%
Facilities
98%
Process Flow
81%
Officers
87%

Bantay Rating:

Survey Results:

Basic Compliance
98%
Transparency
77%
Facilities
95%
Process Flow
52%
Officers
89%

Citizen Satisfaction:

0.0%
0.0%
0.0%
28.6%
71.4%

Location: Taguig City

Office:

Bantay Rating:

Survey Results:

Basic Compliance
98%
Transparency
81%
Facilities
77%
Process Flow
74%
Officers
88%

Bantay Rating:

Survey Results:

Basic Compliance
98%
Transparency
81%
Facilities
77%
Process Flow
77%
Officers
88%

Citizen Satisfaction:

0.0%
16.7%
0.0%
33.3%
50.0%

Location: Valenzuela City

Office:

Bantay Rating:

Survey Results:

Basic Compliance
83%
Transparency
56%
Facilities
84%
Process Flow
89%
Officers
89%

Bantay Rating:

Survey Results:

Basic Compliance
85%
Transparency
55%
Facilities
82%
Process Flow
88%
Officers
89%

Bantay Rating:

Survey Results:

Basic Compliance
64%
Transparency
54%
Facilities
83%
Process Flow
92%
Officers
86%

Bantay Rating:

Survey Results:

Basic Compliance
100%
Transparency
59%
Facilities
85%
Process Flow
86%
Officers
90%

Bantay Rating:

Survey Results:

Basic Compliance
100%
Transparency
59%
Facilities
85%
Process Flow
86%
Officers
90%

Citizen Satisfaction:

0.0%
33.3%
0.0%
0.0%
66.7%