Date of visit: 11-26-2015
Office Visited: Caloocan Business Permits and Licensing Office
Visit #: 2
Citizen's Charter:
   Did you know about it?: NO
   Is it visible (placement)?: NO
   Is it readable (layout and design)?: YES
   Is it easy to understand (content)?: 3
   Are they readable (layout and design)?: YES
   Are they understandable (content)?: YES
   Are they sufficient (number)?: 3
Help Desk:
   Did you know about it?: NO
Did you have to pay a bribe to get things done?: NO
Is the layout conducive to the process?: YES
Is process time justifiable?: NO
Was information re: process easily available?: YES
How helpful are the staff?: 3
How courteous are the staff? : 3
Additional Comments/Feedback: