QUESTION ANSWER
Date of visit: 10-26-2015
Office Visited: Caloocan Business Permits and Licensing Office
Visit #: 1
Citizen's Charter:
   Did you know about it?: NO
   Is it visible (placement)?: NO
   Is it readable (layout and design)?: NO
   Is it easy to understand (content)?: 2
Signage:
   Are they readable (layout and design)?: NO
   Are they understandable (content)?: NO
   Are they sufficient (number)?: 2
Help Desk:
   Did you know about it?: YES
Did you have to pay a bribe to get things done?: NO
Is the layout conducive to the process?: NO
Is process time justifiable?: YES
Was information re: process easily available?: NO
How helpful are the staff?: 4
How courteous are the staff? : 4
Additional Comments/Feedback:
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